Returns & Exchanges
We want you to love your new helmet! If you are not completely satisfied, let us help! If purchased directly through Bonehead Composites, we gladly accept returns and exchanges for gloss carbon or matte carbon skydiving helmets are within 30 days of the purchase if the item is in its original condition and has never been jumped. Shipping is non-refundable.
Returns received after the 30 day return period may be accepted at our discretion and may result in additional fees.
Non refundable items include, but are not limited to:
- Colored helmets
- Discounted helmets
- Customized products
- Items not returned in their original packaging
- Items with any visible signs of wear or use
- Lightspeed Aries or Bose Flight Helmets
All refunds are subject to a 10% restocking fee. Returns for store credit or exchange are not subject to restocking fees.
For helmets purchased through a dealer please follow their return guidelines and instructions.
All returns require authorization and you must call or email before sending any helmet back. Once you receive the return authorization number include this number on the package with a copy of your original order receipt.
Return by mail to:
5156 Western Way,
Perris, CA 92571
All returns will be refunded to your original form of payment within 14 days of receipt, less any applicable charges. If you have selected store credit you will receive a gift card via email that can be redeemed at any time. Gift cards cannot be redeemed for cash unless required by law.
Please contact us with any questions. We are available Monday through Friday from 9am to 2pm PST or visit our Contact Us page at any time.